Information We Collect
We collect information to provide better services to all our sellers and buyers. The types of information we gather include:
Personal Information
- ✓Full name and display name associated with your account
- ✓Email address for account communications and notifications
- ✓Phone number for order updates and seller verification
- ✓Physical address for shipping, billing, and identity verification
Business Information
- ✓GSTIN (Goods and Services Tax Identification Number)
- ✓Company name, registration details, and business type
- ✓Bank account information for payment disbursements
- ✓PAN card and other KYC documents as required by law
Usage Data
- ✓Pages visited and time spent on each page
- ✓Products viewed, searched, and added to cart
- ✓Purchase history and order management activity
- ✓Device information including screen resolution and browser version
Automatically Collected Data
- ✓IP address and approximate geographic location
- ✓Browser type, version, and language preference
- ✓Operating system and device identifiers
- ✓Cookies and similar tracking technologies (see Cookie Policy section)
How We Use Your Information
BonziCart uses the information we collect for the following purposes, always in accordance with applicable data protection laws:
- ✓Process orders and facilitate secure payments between buyers and sellers
- ✓Provide, maintain, and continuously improve seller support services
- ✓Send transactional emails, order confirmations, shipping updates, and important account notifications
- ✓Personalize your experience on the platform based on your preferences and activity
- ✓Conduct analytics and research to improve platform performance and user experience
- ✓Send marketing communications and promotional offers — you can opt out at any time
- ✓Detect, prevent, and address fraud, abuse, and security incidents
- ✓Comply with applicable legal, regulatory, and governmental requirements
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
256-bit SSL Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.
Secure Data Storage
Your data is stored in encrypted form in certified, ISO 27001-compliant data centers with physical access controls.
Regular Security Audits
We conduct periodic security audits and penetration testing to identify and address vulnerabilities proactively.
Two-Factor Authentication
Seller accounts support 2FA for an additional layer of identity verification and account protection.
Access Controls
BonziCart employees access only the data necessary to perform their specific job functions — strict least-privilege policy.
Backups & Recovery
Regular automated backups and a tested disaster recovery plan ensure your data is never permanently lost.
Your Rights
As a BonziCart user you have the following data protection rights. To exercise any of these rights, please contact our Privacy team.
Right to Access
Request a complete copy of the personal data BonziCart holds about you, including how it is used and shared.
Right to Correction
Update or correct any inaccurate, outdated, or incomplete personal information in your account at any time.
Right to Deletion
Request the deletion of your account and associated personal data, subject to legal retention requirements.
Data Portability
Receive a copy of your personal data in a commonly used, machine-readable format to transfer to another service.
Right to Opt-Out
Unsubscribe from marketing emails and opt out of targeted advertising at any time through your account settings.
Right to Complain
Lodge a formal complaint with the Data Protection Authority or relevant regulatory body in your jurisdiction.
Contact for Privacy Matters
For privacy concerns, data access requests, correction requests, or any questions about this policy, please reach out to our dedicated Privacy team. We are committed to responding within 30 days of receiving your request.
Mailing Address
Global Logica Software Technologies
Bangalore, Karnataka, India
Response Time
Within 30 days of receiving your request. Urgent data security matters are prioritized and addressed within 72 hours.