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Privacy Policy

We merit the belief you show on us, and we abide by the privacy policy we confer in this document. We have put the highest standard privacy policy regarding customer information and the data we collect from the customer. Go through the below statements to perceive the steps of information gathering and dissemination practices.

This policy acts as a legal document between you ( buyer) and BonziCart. By the mere usage of the website, you imply that you understand and agree to abide by the privacy policy of BonziCart.

Note:
Privacy policies documented here are subjected to change without any intimation. Please be aware of any changes by reviewing this privacy policy periodically.

By using our website, you agree to stick to our terms and conditions of this privacy policy. We recommend not to use the site if in case you do not agree with our privacy policies.

What we gather

We gather and store your personnel information such as your Name, Gender, and email id, date of birth, nationality, and phone number.

We collect electronic data such as your IP address, browser cookies to personalize our services and to meet your needs through customized content delivery and to make your user experience safer and more comfortable.

We ask you details regarding your marital status, location of stay, spending preferences, annual income, and other personnel information. Some of these questions are optional, and you can choose not to answer them.

We record Identification documents such as PAN number or Aadhar to check the eligibility to get access to particular services provided by BonziCart.

Some questions are mandatory, which are marked and cannot be avoided from filling details.
When you talk to our customer service executive, your call will be recorded for quality and training purposes.

When you post messages on our message boards, chat rooms, or other message areas or leave feedback; we collect that information you provide to us. We keep this information for the sake of resolving conflicts, to give customer support and to troubleshoot the disputes.
We gather detailed information when you send us personal correspondence such as email. We collect extra details when third parties contact us about your activities or postings on the website.
We collect information regarding the use, activities, and behavior on the website, which includes your browsing pattern, the search history, etc. The sole intention of keeping this information is to provide a personalized customer experience.

We record the conversation between you and the seller through the website, and we maintain our records.

If you choose our website to shop, we gather information on your buying behavior.
When you register with our website, we gain access to your social profiles like Facebook, Twitter, Instagram, etc. to study your behavior and to personalize the content on your social behavior. We use your personal information for marketing activities, in case if you don’t want inputs from our marketing activities you can always opt-out of such action.

As a user, you do have the option of browsing the website without giving away your personal information or any other details. However, you will not be able to purchase or sell anything through the BonziCart website without disclosing your identity.

We gather and store cookies in your memory storage device, barring your personal information such as your transaction details with banks and other data.

The information we collect may be shared with our affiliates and other corporate entities. These entities may use your information for marketing purpose. But at any instance of time, you can opt-out of such marketing activities from our affiliates and sister organization.

Use of information

Use of Personal Information
The personal information that we collect is the one that you provided to us. We use the information to authenticate the user identity and the account.
We will occasionally ask you to complete online surveys which may ask for your contact information and demographic information such as your gender, age, location. We request your opinion on buying on our website. We may also provide you with content that we think you might be interested in.
We use the information you provided to send promotional emails and SMS to serve you better. However, you can unsubscribe from these promotional emails.

Information from Other Sources
We might receive information about you from other sources and add it to our account information. However, you can always write to us in case if you don’t wish to store your information with us.

Sharing of Personal Information
Some of your personal information may be shared with our service providers or partners or affiliates (logistics partner, seller, and BonziCart) that we have assigned to help us serve you better.
We share the information we gathered with government authorities and agencies in case of investigation such as cyber incidents, prosecutions, person identifications, offenses, and court orders.
Personal information we gather will not be sold to any third parties for money unless BonziCart is acquired by a different company or is merged with a third party company. In the case of such a scenario, the third party company shall follow the same or additional policies regarding the privacy of your personal information.
By using the BonziCart website, you consent that the use of your personal information or disclosing it to third parties will not be the violation of any law.
Sometimes we may share your information with other websites. However, we are not held responsible for any of their policies or the content of such website.
This policy may be updated or amended without prior notice, and we encourage you to go through it regularly.

Cookies
We use cookies to remember your information. This prevents you from entering your details every time on your visit to BonziCart website.
We use both permanent and temporary cookies. They provide us information regarding your browsing history.
You have the option of disabling or blocking cookies on your browser. However, we suggest you enable cookies to enjoy the best services available on our website.
We also advise you to sign off after each session if you are using a shared computer to avoid security breach and privacy-related issues.

Emails
We receive the confirmation when you open our email. This will make us send more exciting and personalized content for you.

Security
We exercise plausible security measures to protect your personal information.
BonziCart shall not be held responsible for the security breach happen during your online transaction as it is not in our control. You will abide by the rule of owning responsibility for the online purchases made on our website.
You acknowledge that under no circumstance shall BonziCart be held responsible for any loss incurred due to the purchases made through the website.

Your Choices
You can always opt not to share information with us. However, you will not be able to make any transaction with us without sharing the information.
In case if you don’t want to receive email or any other communication from us, you can always unsubscribe from our newsletter.